About Hans
My name is Hans Wendell and I have been analysing online casinos since 2025. Back when I started, I was just trying to understand why some casinos paid out in a couple of hours while others turned something simple into a week-long process. That curiosity grew quickly, and before I knew it, I found myself deep in licensing documents, payout logs and player reports.
Today I work as Senior Casino Analyst and Withdrawal Tester at WorldSpinGuide. What I enjoy most about this role is how practical it is. I do not write based on assumptions or what casinos say about themselves. I base everything on what I see with my own eyes after signing up, depositing, playing and withdrawing just like any normal player would.Read more about our team
How I Test Casinos in Practice
Whenever I review a new casino, I approach it the exact same way a real player does. I create an account, go through verification and explore how smoothly everything works. Some casinos treat verification as a simple security step. Others use it to slow players down. You only notice this difference when you experience it yourself.
After that, I start testing payments. I usually begin with methods German players use most often: instant banking, credit cards, bank transfers and sometimes crypto. I make deposits, play a variety of games and then request withdrawals to see how the system responds. I pay close attention to:
- how long withdrawals actually take
- whether customer support is helpful or vague
- if surprise verification steps pop up
- how the casino communicates when things are delayed
Sometimes a casino is honest and efficient. Sometimes it becomes very obvious that it is trying to slow things down or make the rules confusing on purpose. These moments tell me far more about a casino than any glossy home page ever could.
I also look carefully at who operates the casino. A licence looks official, but it does not automatically mean the casino behaves well. I check the operator’s history, how they handled complaints and whether their reputation matches the trust they expect from players. It is a bit like getting to know the people behind the curtain, because their behaviour shapes the entire casino experience. See our review methodology
And of course, there are the terms and conditions. I spend a lot of time reading them. Not because it is fun (it rarely is), but because the small details matter. A single line hidden in the middle of the rules can change a player's entire experience. By catching these things early, I can explain them in a clearer way so players know what they are walking into.
Keeping Reviews Honest Over Time
One thing many players do not realise is how quickly casinos can change. A casino that paid out in hours last year might take days today. A previously fair rule might suddenly become strict. Because of this, I do not treat reviews as something you write once and forget. I go back, retest and update whenever I see signs that something has shifted.
This ongoing approach helps us keep our recommendations trustworthy. If a casino stops performing well, players deserve to know. And if a casino improves, players should hear that too.
How My Previous Experience Helps
Before I joined the casino industry full time, I worked in customer support and content creation. Both jobs taught me something that is still useful every day: companies reveal their true nature in small details.
In customer support, I learned how to read between the lines. Some companies genuinely try to help. Others just hope the customer gives up. You see the same patterns in casinos. The tone of their responses, how they explain delays, whether they take responsibility or try to distract you – all of these things tell a story.
Content creator, on the other hand, trained me to stay patient and systematic. It taught me to follow a process, look for patterns and check information from more than one angle. When I review a casino today, I am doing the same thing I did back then, just in a different industry.
This mix of experience helps me notice issues early and explain them in a way that feels practical and down-to-earth.
Why German Players Benefit From This Approach
German players deal with a gambling environment that can feel confusing. Limits change, licences change, payment methods shift and rules are not always easy to understand. Because I have been testing casinos throughout all these changes, I know what German players worry about and what they expect from a reliable casino.Responsible gambling resources
Most players want simple answers to simple questions:
- Will I get paid?
- Is this casino safe?
- Are the rules fair?
My job is to make sure the information we provide reflects what actually happens, not what casinos claim will happen.
What I Write About
My writing usually focuses on practical topics that affect the player’s wallet and experience:
- how fast casinos really pay
- which operators are trustworthy
- which payment methods work best in Germany
- how to avoid terms that cause trouble
- long-term reliability of casinos, not just first impressions
I enjoy taking complicated subjects and turning them into something players can quickly understand. At the end of the day, people just want clear advice they can trust.
Final Thoughts
Everything I do at WorldSpinGuide comes back to real testing. If I write that a payout takes two hours or two days, it is because I sat there and waited for it myself. If I warn players about a rule, it is because I spent the time reading it and checking how it plays out in practice.
My goal is simple: I want German players to make confident choices and avoid the frustration of discovering problems too late. If my work helps even a few players steer clear of unreliable casinos, then it is worth the effort.